Refund policy
Recov Money-Back Guarantee
Try Recov properly. If it doesn't work for you, we'll refund you.
- How long: 90 days from delivery on 3- and 6-bottle plans. 30 days from delivery on 1- and 2-bottle plans and one-time orders.
- Who it covers: first orders by new customers only. One claim per household. Renewals and plan changes aren't covered.
- Give it a real go: you've taken Recov as directed for at least 21 days.
- How to claim: email management@recovfaster.com within your window with your order number, how many tablets a day you took and for how long, and why it didn't work for you. We may offer a short call to help first. It's optional.
- Returns: send back any remaining product, opened or not. Return postage isn't refunded.
- Refunds: we refund the product price to your original payment method within 10 business days of receiving your return. Any active subscription is cancelled.
- We may decline repeat or abusive claims.
Other returns and exchanges
If you ordered the wrong item, email management@recovfaster.com. Items must be returned unused in their original packaging, at your cost, and we'll exchange or refund them once received.
Your rights under Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Nothing in this policy limits those rights. If a product arrives faulty, damaged or not as described, email management@recovfaster.com and we'll make it right, including postage.
